Free shipping in Croatia & BiH on all orders

Mateyra

Shipping Policy

Orders are processed after payment confirmation.

Each piece is prepared with care and shipped in environmentally conscious packaging. Delivery times may vary depending on destination and product availability.

For made-to-order or custom pieces, production time will be confirmed after your order is placed. You can help reduce unnecessary returns by double checking your size in our size guide before purchasing.

Shipping to Croatia and Bosnia and Herzegovina is always free.

Shipping Rates

LocationShipping PriceFree Shipping
CroatiaFreeAlways
Bosnia and HerzegovinaFreeAlways
Slovenia, Serbia5 €Over 250 €
Germany & Austria7 €Over 250 €
Other EU countries12 €Over 250 €
Worldwide20 €Over 250 €

Customs

No customs fees apply within the EU, Croatia, or Bosnia and Herzegovina. Deliveries to Serbia, Switzerland, and other destinations outside the EU may be subject to customs fees, paid by the recipient.

For returns, shipping costs are paid by the customer.